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I provide Experience Design solutions to a wide-range of industries, helping all businesses from small to enterprise achieve confident information delivery and comprehensive user interaction for current and potential customers. Methods of Human Factors care include User-Centered Design processes to optimize products and services for what users can, need, and want to accomplish. At the core of all low and high fidelity design, cognitive workflow development and user and task analysis exists.


The samples provided next and the information throughout this portfolio are succint and conscise to both provide the viewer with a brief overview of work and potential as well as protecting the intellectual property of current and past clients. I can provide a broader, dynamic presentation of portofolio work and expound upon meaning and direction during an in-person or online meeting/presentation.


Data-Driven Monitoring Design, IMPACT Redesign, and Lab Processing Mobile interaction


Budgeting & Planning workflow and Vision Navigator interaction scenario


Verizon UX Documentation: The following list highlights the initial research documentation, storyboarding, and Information Architecture for the Everything as a Service (EaaS) project.

Verizon Enterprise Center (VEC) is a large and complex site for Verizon customers to communicate with Verizon, view and pay bills, log tickets, et.c after purchasing products and services through the Verizon business Web site. The next list presents an overall UX review for the 2.0 redesign/launch of the Medium Business web site as well as UX redesign mockups of specific VEC sections and functionality (e.g., how will users experience the secure email offering?).

Verizon vCommons; the vComons concept is detailed in the Heuristic Evaluation

  1. vCommons Heurisitc Evaluation (PDF)
  2. vTweet Heuristic Evaluation (PDF)
  3. User Community Survey (PDF)
  4. First Stage Mockups (PDF)


Reports page interface for Akorri's BalancePoint product. All aspects of the initial review are deailed in the first PDF file, Reports Interface UX Project Review

  1. Reports Interface UX Project Review (PDF)
  2. Reports Interface Wireframes & Mockup (PDF)
  3. Report Tasks Accordion Menu Demonstration (HTML)

Server pages for Akorri's BalancePoint product; all aspects of the intial review are detailed in the first PDF file, Server Pages Interface UX Project Review.

  1. Server Pages Interface UX Project Review (PDF)
  2. Initial Whiteboard Session (PDF)
  3. Working Presentation Mockup (HTML)

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Video Highlights

The following videos provide highlights of Experience Design thought and implementation models.

The ROI of User Experience

Three ways good design makes you happy

Steve Krug's Rocket Surgery usability demo

Interesting Links

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